Terms & Conditions

1. This website is operated by Giv UK Ltd. Terms such as “we”, “us” and “our” refer to Giv UK Ltd where they appear in these terms and conditions.

2. By purchasing goods from our ecommerce store, you agree to be bound by the terms and conditions contained here in.

3. Included in these terms are also the terms and conditions as laid out in our privacy policy and refund policy.

4. We will ensure that the details of a particular item offered for sale are correct when the information is entered into the system.

5. Whilst care is taken to ensure that we display as accurately as possible appearances, colours, textures or finishes, what appears on your computer monitor/equipment may differ and so we cannot guarantee the images are accurate representations of the actual goods/services that you are purchasing.

6. If the item you have ordered is out of stock we will offer you a full refund or inform you when it will be in stock.

7. On completing your purchase, where an estimated date for delivery is provided, this is a guideline only and receipt of your items may be delayed due to circumstances beyond our control (such as a courier delay, or at busy times).

8. if you wish to cancel an order you have made, you must contact us immediately to establish whether the items have been dispatched,  you will need to return the items to us and you will responsible for paying the postage.

9. We are more than happy to refund postage costs to return an item where the return is required due to our error. For instance:

- If we sent you the wrong item

- If the item is damaged or faulty

- Where you are returning a substitute item which you do not want to keep.

We will not refund postage costs to return any item which are unwanted or no longer required. These costs will need to be covered by you. again were recommend using a delivery service that insures you for the value of the goods.

10. Where items have not been dispatched prior to cancellation request, our refund policy will apply.

11.Our Return Policy does not affect your statutory rights.

12. At Giv we uses only finest natural ingredients, is the best for sensitive skin, however please check the ingredients list against any possible allergies or reaction which may occur.